Last Updated: March 2, 2026
Welcome to Reconnity. These Terms of Use ("Terms") form a binding agreement between you ("Customer", "You", or "Your") and Reconnity ("we", "us", or "our") regarding your use of our External Attack Surface Management (EASM) platform and associated services (collectively, the "Service").
When accepting these Terms on behalf of an organization, you confirm that you have the necessary authority to bind that organization. These Terms apply to all users of the Service, whether accessing via our website, API, or integrated third-party tools.
Please Note: By creating an account or using any part of the Service, you acknowledge that you have read and agree to these Terms, our Acceptable Use Policy, and our Privacy Policy. If you disagree with any provision, please do not use the Service.
Throughout these Terms, the following definitions apply:
Reconnity helps you discover and secure your external digital footprint. Our Service performs automated security assessments that may include:
Important acknowledgments:
With an active subscription, you receive a limited, non-transferable license to use the Platform for your organization's internal security purposes. This includes running scans, viewing reports, and integrating with your existing security tools.
You may invite the following to access your organization's account:
You are responsible for all activity under your account. Use strong passwords, enable MFA where available, and notify us immediately if you suspect unauthorized access. We recommend reviewing your team members and their permissions regularly.
You agree to:
Prohibited activities:
After each scan completes, we generate detailed reports showing discovered assets and security findings. These reports belong to you. We store them based on your plan:
| Plan | Report Retention | Historical Data |
|---|---|---|
| Free | 30 days | Limited |
| Pro | 6 months | Full trending |
| Enterprise | 12 months+ | Custom retention |
You can export or delete your data at any time. We may use anonymized, aggregated statistics (with no way to identify you or your assets) to improve our detection capabilities and publish industry research.
We may temporarily limit or suspend your access if:
We'll try to notify you before taking action and will restore access once the issue is resolved. Suspensions are limited to the minimum scope necessary.
We commit that:
Security scanning has inherent limitations. We cannot guarantee:
The Service is a tool to assist your security program, not a replacement for comprehensive security practices. You remain responsible for your overall security posture and for validating and remediating findings.
Legal note: To the extent permitted by law, we disclaim implied warranties of merchantability and fitness for a particular purpose.
We continuously improve the Platform with new features, better detection capabilities, and security updates. Most changes enhance your experience, but occasionally we may need to modify or discontinue features.
For significant changes that affect your workflow, we'll give you at least 14 days notice via email or in-app notification. You can always contact us with feedback about planned changes.
Security is core to what we do. We protect your data with:
If we discover a security incident affecting your data, we'll notify you within 72 hours and work with you to address it.
We handle your personal information according to our Privacy Policy. In brief:
When our scans encounter personal data on your systems, we process it only to report findings to you - we don't store or use it for other purposes.
Current pricing is available on our website. We offer monthly and annual billing options. Annual plans include a discount compared to monthly pricing.
Prices shown exclude applicable taxes (VAT, sales tax, etc.) which will be added based on your location.
Subscriptions renew automatically. To cancel, do so at least 30 days before your renewal date through your account settings or by contacting support.
The Platform, including our scanning technology, detection rules, user interface, and documentation, belongs to Reconnity. Your subscription gives you the right to use it, not own it.
Your scan reports, configurations, and any data you upload remain yours. You can export it anytime.
We may use anonymized, aggregated data from all customers to improve our detection capabilities and publish security research. This data cannot identify you or your specific assets.
If you share ideas for improvements, we may implement them without compensation. If you'd prefer to discuss specific arrangements, contact us before sharing.
Both parties agree to protect each other's confidential information:
Exceptions: Information that's already public, independently developed, or legally required to be disclosed.
Your subscription runs for the period you selected (monthly or annual) and renews automatically unless cancelled.
Trial accounts expire at the end of the trial period. No automatic charges - you choose whether to upgrade.
You can cancel anytime through your account settings. Access continues until the end of your paid period. We don't offer refunds for partial periods, except where required by law.
We may end your access if:
When your subscription ends:
If someone claims our Platform infringes their intellectual property, we'll defend you and cover reasonable costs, provided you notify us promptly and let us handle the defense.
You agree to defend us against claims arising from:
Nothing limits liability for fraud, gross negligence, or anything that can't legally be limited.
Neither party is liable for indirect damages like lost profits, lost business opportunities, or reputational harm - even if warned about the possibility.
Our total liability for any claims under this Agreement is capped at the amount you paid us in the 12 months before the claim arose. For free accounts, this cap is €100.
Neither of us is liable for delays or failures caused by circumstances outside reasonable control: natural disasters, wars, government actions, pandemics, major infrastructure failures, etc.
If such an event prevents service for over 30 days, either party may terminate without penalty.
These Terms, along with our Privacy Policy and any order forms, make up the complete agreement between us.
If a court finds any part of these Terms unenforceable, the rest still applies.
If we don't enforce a provision once, that doesn't mean we've waived it for the future.
You can't transfer your account without our permission. We may transfer our obligations to an acquiring company with notice to you.
We may update these Terms. Material changes get 30 days notice. Continued use after changes take effect means you accept them.
We'll contact you via email at the address in your account. Make sure it's current.
These Terms are governed by Polish law. Disputes will be resolved in Polish courts, though we'll try to resolve issues informally first.
If you have questions concerning these Terms, or want to exercise your rights, you may contact us at:
Reconnity
Email: [email protected]
Support: [email protected]
Website: https://reconnity.com
© 2026 Reconnity. All rights reserved.
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